Delete your account & data

AstroKuberChat respects your right to be forgotten. You can permanently delete your account and every piece of data tied to it at any time using the options below.

What gets deleted

  • Profile (name, email, phone, birth details)
  • Every chat thread and message you sent or received
  • Saved kundalis, horoscopes, premium reports
  • Wallet balance & transaction history (recharges, deductions, payouts)
  • Voice/PSTN call logs & recordings
  • Reviews and ratings you posted
  • Push-notification subscriptions
  • OAuth tokens & active sessions

What we retain (legal compliance)

  • Anonymized payment receipts (invoice number + amount only — no personal data) for 7 years as required by tax law (GST in India / IRS in US).
  • A single audit row in our deletion log (your email + timestamp + row counts) so we can prove the deletion happened during a future audit. No other personal data is retained.

Timeline

  • If you’re signed in below — your data is deleted instantly the moment you confirm.
  • If you submit the email request form — your data is deleted within 7 calendar days. We’ll send you a confirmation email when complete.
  • Backups — fully scrubbed from rolling backups within 30 days.

Submit a deletion request

Lost access to your account? Tell us the email you signed up with and we’ll wipe everything within 7 days. We may email you back to verify ownership.

Need help? Email support@astrokuberchat.com and we’ll act within 24 hours.